Privacy Policy
Privacy Policy
Last Updated: February 14, 2024
This Privacy Policy is to notify you how we collect, use, disclose, and process your personal information when you visit our website. By using our site, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you do not agree to this Privacy Policy, please do not use our site or services.
- How We Collect Your Personal Information
The site collects personal information from you when you register with us, when you communicate with us, and when you submit any information to the site. We collect and use the personal data provided by you to process and fulfill orders on the site, and provide efficient customer service. We also collect usage data through cookies, based on your interaction with the site. Our main reason for collecting your personal data is to provide and improve the service, products and experiences that you and our customers expect from us.
- What Personal Information We Collect
The personally identifiable information that we collect may include your name, contact details, account details, and any other information that you include in any communication with us or any submission on the site.
The following sections describe the categories and specific types of Personal Information we collect from you.
- Information We Collect Directly From You
Information that you directly submit to us through the site may include:
- Basic contact details, including your name, address, phone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, security questions.
- Shopping information, including the items you view, put in your cart, or add to your wishlist.
- Customer support information, including the information you choose to include in communications with us.
- Information We Collect Through Cookies
Like many websites, we use cookies on our site to operate the site, and to analyze our website traffic and serve personalized content. With the help of cookies, we collect information about your interaction with the site, which includes your IP address, device information, browser information, server information, user preferences, and other usage data.
- Information We Obtain From Third Parties
We may obtain information about you from third parties, including service providers who may collect information on our behalf, such as:
- Companies who support our site, like Shopify
- Our payment processors who collect payment information (such as bank account and billing address), in order to process your payment and fulfill your orders
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for any third party’s policies or practices.
- How We Use Your Personal Information
For Providing Products and Services: We use your personal information to register you with the site, process your payments, fulfill your orders, send you notifications (related to your account, purchases, returns, exchanges or other transactions), to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges, and to enable you to post reviews.
For Marketing and Advertising: We use your personal information to send marketing and promotional communications by email or text messaging, and to show you content and advertisements, tailored to your preferences, on our site and other websites.
For Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you register an account with us, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
For Communicating with You: We use your personal information to provide enhanced customer support, and improve our site and services in order to maintain a business relationship with you.
- How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (such as, payment processing, data analytics, customer support, order processing and shipping).
- With business and marketing partners, to offer you certain products, services or promotions. Our business and marketing partners will use your information in accordance with their own privacy policies.
- With our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
If you choose to submit any user generated content to the site, such as product reviews and testimonials, please be aware that this content is public and accessible by anyone.
We do not control who can read, collect, or use the information that you choose to share publicly. We are not responsible for the privacy or security of any such information.
- Third Party Websites and Links
This site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated or controlled by us, you should review their privacy statement and other terms and conditions. Please be aware that we are not responsible for the privacy practices of such sites. This Privacy Policy applies only to the information collected by this site.
- Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
- Changes to This Privacy Statement
We reserve the right to update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. You can find the most current version of the Privacy Policy at any time on this page. We advise you to review this Privacy Policy periodically for changes, and in particular before you submit information on the site. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
If you have any questions regarding this Privacy Policy, you may contact us at: service@zeosmobile.com