Warranty

WARRANTY

 

At ZEOS, we want you to have a great experience each time you shop with us – both with exceptional service and product quality. While we use the best materials and components, in the rare event that something fails, we are here to get that sorted out for you. We stand behind our product. If you receive a defective product or it fails during the warranty period, please fill submit the following form.

        Submit a ticket        

ZEOS 1-YEAR WARRANTY            

  • Zeos offers a 1-year Limited warranty on all our Zeos branded products sold directly by us, or by our authorized distributors. Zeos products purchased from unauthorized distributors or resellers are not covered by the 1-year warranty. This warranty is only valid for items that are considered defective. Defects are defined as imperfections or flaws that happen due to a manufacturing error. Accidental or purposeful drops, installation failures, normal wear and tear, etc. caused by the owner are not covered under this warranty. Physical damage voids all warranty.
  • For purchases made on Amazon or other marketplaces, the warranty mentioned above may or may not qualify. In order to register your warranty if purchased at a distributor or marketplace directly by us or an authorized reseller, please log-in and fill the form below.

Register for warranty

Defect Warranty:

All products listed below come with a 30-day return and replacement is done in 1-2 weeks.

  • Cables
  • Cases
  • Screen Protectors

* All terms and conditions for any and all warranties are subject to change under the sole discretion of Zeos. 

Zeos 30-day money back guarantee:

All products purchased directly from Zeosmobile.com or our other official company websites, are covered by us directly. Visit the Zeos Support Center and see our “Returns policy” for more information.

Warranty Process

A Return Authorization Number (RMA) needs to be obtained by either filling our form online. This RMA number needs to be written clearly on the box and shipped to the address given in your email which also gave you your RMA number. The Products must be shipped back in good condition, packed well and insured. All original accessories and original packaging should be included, if returning for a refund within the return period. If for exchange, just send us the product only.

Return the Package to

Zeos Dayton, NJ, USA

Warranty Disclaimers

  • Except for the express warranties provided herein, Zeos makes no express or implied warranties of any kind whatsoever, with respect to the product in terms of merchantability, particular purpose, design, condition, quality, or performance of the product. In addition, Zeos will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.
  • Zeos reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit Zeos product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.
  • Defects caused by carelessness or purposeful damage by the user, any other accident, including failure of installation, or defects caused by owner's usage, cannot be applied for the above mentioned warranties. For products that come as a package, only the defected item from the package will be remedied. This remedy may be repeated within 90 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.
  • Zeos reserves the right to repair, replace, rebuild, and/or recondition products at Zeos’s sole discretion. If the product under warranty becomes inactive or no longer in production, Zeos reserves the right to replace the inactive product with a similar or better product at Zeos’ judgment and discretion.
  • Excluding the express warranty provided, Zeos Global LLC., in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any Zeos branded or other product sold by us, including, but without limitation, device damage, data loss, or personal injury.
* END OF LINE, SALE, AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties, unless otherwise mentioned.

 

 

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